Our approach

Tell us what you need. We will get to work.

A project starts with understanding what needs to happen. We then research, write, design and build what we have agreed. You review the work when your knowledge or a decision is needed.

First, agree what we are making.

A new website needs different steps from a campaign or an integration. Your proposal sets out the work for your project, including costs, timing and review points.

You do not have to organise the technical delivery yourself. We ask for the material and access we need, prepare decisions and keep track of the remaining work.

Agree what happens after handover too.

A website needs access and instructions. A campaign needs agreement on ongoing management and budget responsibility. An automation needs instructions and arrangements for checks and maintenance.

The proposal explains which tasks are included in delivery and which services continue afterwards. You can arrange website care separately or ask us to manage a campaign.

What happens during a project.

The tasks differ by service. These review points let us check the decisions that matter together.

What you get

Understand the task

The work, costs, timing and responsibilities are set out in writing.

Understand the task

We discuss your business, customers and what you want to change. We review the existing material and setup, then prepare the proposal.

What we review together

You check that the proposal addresses the right question. We work out how to deliver it.

What you get

Review the first version

A first version with real content and specific decisions.

Review the first version

We prepare a first version of the design, campaign proposal or process for you to review. The format depends on the project.

What we review together

You give feedback on the content and direction. We revise it before carrying out the remaining work.

What you get

Create and test

The completed work, with checks carried out and any open points recorded.

Create and test

We build the pages, configure the campaign or make the connection. We test the agreed functions and scenarios and review the content.

What we review together

We perform the checks. Together, we assess whether the result matches the agreement.

What you get

Hand over and arrange ongoing care

The work is handed over or placed under our care as agreed.

Hand over and arrange ongoing care

After approval, we handle the agreed publication or activation. We provide access, instructions and the maintenance arrangements.

What we review together

We confirm what has been delivered and who is responsible for the next stage.

What else would you like to know?

Answers about the work and the arrangements.

No. Business information, examples and material are useful, but you do not need a fully developed plan. We ask questions and write the content included in the proposal.

We agree this in the proposal. Usually, you review the first version before the remaining pages or settings are developed. We collect the feedback and make the agreed revisions.

We review how the request changes the project. If it adds work or costs, we discuss that before carrying it out. You can see what was included in the original agreement.

What shall we work on together?

A short introduction to your business and your question is enough to begin. If you have a website or an existing setup, send the link or describe it.

Prefer direct contact? Email us.