Data & tracking

Measure what happens. Understand what it tells you.

Which campaign produces enquiries? Where do people leave your form? Are enquiries counted correctly? We agree what you need to know, configure the measurement and test whether the specified actions are recorded.

Start with the question, then build the chart.

We start with the decisions you need to make: which channel brings useful enquiries, for example, or where visitors drop out. We define the actions to track, what they mean and which systems receive them.

We set up the chosen tracking, using tools such as GA4, Google Tag Manager or the advertising platforms you use. We test events and check for duplicate counts, missing steps and consent behaviour.

Measurement plan

Turn business questions into defined events and measures.

Setup and testing

Configure tracking and check it through actual test actions.

Explanation and analysis

Make the data understandable and explain the decisions it can inform.

Plan the measurement, then test the setup.

You receive an explanation of what is measured, how it was checked and its limitations.

What you get

Define the questions

A measurement plan with events and definitions.

Define the questions

We discuss your sales process, website, campaigns and the decisions that need data.

What we review together

You explain what counts as an enquiry or customer in your business.

What you get

Configure the measurement

Configured measurement ready for testing.

Configure the measurement

We set up the chosen tracking and connections and document how they work.

What we review together

We agree the systems and data required.

What you get

Test the chain

A test report recording confirmed behaviour and limitations.

Test the chain

We carry out test actions and check counts, destinations and consent behaviour.

What we review together

We run the tests; you check data on your side where required.

What you get

Explain and monitor

Useful reporting with definitions and points for attention.

Explain and monitor

We explain the data and set up reporting or recurring analysis if included.

What we review together

Together, we choose the questions to keep monitoring.

A click is not a customer.

A phone click, submitted form, quotation and sale are different events. We explain what is being counted and what cannot be inferred. Where relevant, we assess how enquiry information could connect with a CRM.

What does a useful enquiry cost, and what could a new job contribute? A dashboard can bring campaign costs and follow-up data together, so you can compare cost with value . We first agree the information you need, who maintains it and the conclusions you want to draw. Setup and recurring analysis are defined separately.

What else would you like to know?

Answers about the work and the arrangements.

Yes. We review settings and access, compare recorded events with real actions and describe errors and missing components.

Only if the follow-up information is available and connected. We assess what your CRM or records can provide and include the integration in the proposal where useful.

If a dashboard helps answer the agreed questions, we include one. We define the data, setup and ongoing maintenance beforehand.

Which question do your figures leave unanswered?

Tell us what you need to know and which website and campaigns you use. We will review the measurement and connections required.

Prefer direct contact? Email us.