Tips & guides
Installing an update is one task. Checking that the form still works afterwards is another. Maintenance agreements should describe the work, the checks and who handles a fault.
WordPress, themes and plugins change. These components work together and may affect one another. Agreed update work should therefore include attention to important pages and functions.
The checks depend on the website. A contact form, booking route or document download may matter more to your business than a page that rarely changes. We agree what we will review.
A typical WordPress website needs both files and its database. It also matters how old a copy is and which information may be lost during recovery.
Do not only agree that a backup exists. Discuss what is stored, for how long, how recovery works and which checks are included. That makes a technical provision meaningful for your business.
Who renews licences, assesses faults and contacts the hosting provider? Who updates content when your services change? Those responsibilities should not be left unclear between different parties.
With WordPress care , we define tasks and responsibilities. Hosting, domain registration, email and content work are listed separately where needed.
Ask for the updates and checks to be specified, along with how issues are reported and what falls outside the agreement. You do not need to perform the technical work yourself to understand the service you are buying.
New copy, a revised services page or a better mobile menu are different work from technical maintenance. Include them as a separate improvement project, with the tasks and costs defined.
Tell us which website you use and how maintenance is arranged today. We will review the work we can take over.
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